Category: Interaction Design

Why Cross-Platform Products Fail

Alex Payne has written a wonderful article about why cross-platform development environments ultimately fail to deliver what customers really want; a great experience. Alex says: This post is about platforms and doing the right thing by your customers. It’s about the one big thing that I think HipChat and some other great companies are doing […]

iPad for Senior Citizens

I’ve been seeing a lot of iPad usage around me. I know what you’re thinking, “Duhhh, Captain Obvious! You live in Silicon Valley and this is where Apple is headquartered. Yeah, I think you might see a few.” Silicon Valley is loaded with top-tech talent. Devices and gadgets that only the top-talent stereotypes understand and […]

Looking Through the Eyeglass in Reverse

I was talking with a fellow UX professional and the conversation quickly turned into a discussion about design. It seems like every product or service has their, “don’t get me started” black-eye. No matter how elegant, wonderful, thoughtful, and well-orchestrated the product is, that bastard child always seems to be present. Too often we measure […]

Design Adds Value More Than it Adds Cost

You would expect that kind of title from a designer, right? Who wouldn’t. So let’s back that up with a real example. The Motorola RAZR was one of the hottest selling cellular phones during the 2005 selling season and well into the 2006 season as well. In fact, it was selling at a rate of […]

Why You Have to Design For Usage Scenarios

I hate my furnace. I really, really, can’t stand it. In fact, I don’t think I’ve ever disliked anything as much as my furnace. Ever. What is it about my furnace that evokes such strong emotion and contempt for something that simply pushes air around my home? Functionally, the furnace does everything it is suppose […]