Tag: Design

Looking Through the Eyeglass in Reverse

I was talking with a fellow UX professional and the conversation quickly turned into a discussion about design. It seems like every product or service has their, “don’t get me started” black-eye. No matter how elegant, wonderful, thoughtful, and well-orchestrated the product is, that bastard child always seems to be present. Too often we measure […]

How I Bought a Mini Cooper – Part II

In my first article I described how a simple test drive led to the purchase my first Mini Cooper. I focused mostly on how much I enjoyed the actual driving experience of the car. While it certainly is a fun car to drive, there’s just so much more to the story of why I love […]

How I Bought a Mini Cooper

You’ve heard me rave about how much I love my Mini Cooper in articles such as What is Great Design? But I’d like to tell you about how I got one, and how I became hooked on them. I’m not a car guy by any stretch of the imagination. I don’t tinker under the hood. […]

Design Adds Value More Than it Adds Cost

You would expect that kind of title from a designer, right? Who wouldn’t. So let’s back that up with a real example. The Motorola RAZR was one of the hottest selling cellular phones during the 2005 selling season and well into the 2006 season as well. In fact, it was selling at a rate of […]

What is Great Design? Part 2

Ben Shneiderman wrote in his article Designing for Fun: The psychologist Mihály Csíkszentmihályi talks about the flow experience of optimal performance when people are creatively facing challenges to achieve personal goals. When people are in the flow state they suspend their fears, put aside their anxieties, and engage fully in the experience of the moment. Concentration is intense, […]